Customer Experience - How To Exceed Expectations

Customer Experience - How you exceed customer expectations during these chaotic times. How you can use self service tools to make it easier for customers to get access to information, omni-channel and other strategies to keep customers informed. Event sponsored by Five9 EMEA

Presenters include:

  • Maulana Malik Muqorrobun - Customer Experience Manager, PT Bussr Technologies Indonesia - this is a 1:1 interview
  • Brian Atkinson - GM EMEA, Five9 - this is a 1:1 interview
  • Tony Barritt - Managing Director, Investor in Customers Ltd - formal presentation
  • Andy Hanselman - Partner, Andy Hanselman Consulting - formal presentation
  • Raj Verma - Executionist, BreakFree Consulting India Pvt Ltd - formal presentation
  • Mo Hassan - Customer Experience Manager, The Crown Estate - this is a 1:1 interview
  • Raj Wadhwani - President, - shares details of and What Drives Me Crazy At Work!

Who this course / event is aimed at:

  • Directors
  • Managers


Price: $79.95

Duration: 2-5 Hour

Type: Personal Training

Available: Online only

Case Study Required: No

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